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2020 - Year in Review

2020 a year in review - Teaser
The year 2020 had many lows and few highs. A look back at this year, which on the one hand, presented us with entirely new challenges and, on the other hand, was quite interesting in terms of the craft ecosystem.

2020 was a terrible year. A viral pandemic brought everyday life to a halt worldwide and challenged the status quo. So many people got sick, suffered consequential illnesses, or died. But even the people who didn't get ill suffered. Be it with their relatives or because they were put on short-time work or no longer had a job. Economic hardship at every corner, also because state aid does not reach everywhere.

Now, at the end of the year, there is some hope that thanks to the vaccine, some normality might return to our lives sometime in 2021. I covered Dot All 2018 in this space two years ago. How great I thought it was to meet the craft community. Having conversations and meeting new people. All so informal, friendly, and helpful.

And now we have to keep 5 feet away; best not to leave the house and wear mouth guards.

If 2020 should have taught us one thing, it is humility. And that we should not take anything for granted.

The best thing that happened to me in 2020? My family stayed healthy. Liverpool FC won the Premier League after a 30-year wait. Xbox Series X was released, and Donald Trump lost the presidential election in the US.

In Craft CMS, events like Dot One and Dot All were canceled, but there were great releases like Craft 3.5 and 3.5.

Brandon Kelly also looked back on the year.

2020 Year in Review

We had big plans for this year. We were going to launch Craft Cloud, Craft 4, and Commerce 4. We were going to celebrate in Amsterdam at Dot All. 2020 had different ideas. - Brandon Kelly

Despite the economic crisis and the pandemic, Pixel & Tonic increased sales by 25% compared to the previous year. And so that made it possible to hire additional employees and make donations to charity.


The team grew from 10 to 14 employees.

  • Matt, from Texas, has been responsible for technical documentation since January and is also expected to create learning materials for the community.
  • Matsuko from British Columbia has cared for Crafts Control Panel accessibility since September.
  • Since October, Dale from the Philippines has been taking care of Commerce's maintenance and support.
  • Since November, Tommy from Melbourne has supported the support team and brought a new language with her: Japanese.

Craft Cloud

In March, Pixel & Tonic gave an update on Craft Cloud. The resulting discussions led to the realization that potential customers do not want service without DevOps.

Therefore, Craft Cloud is now being redesigned, and it will be quiet around this project for quite a while to avoid further uncertainty.


We know this hasn’t been an easy year, but we’re extremely grateful for the Craft community for all the support you’ve given us. It’s thanks to all of you that we get to keep building these tools and services. We wish you all a healthy, happy, and prosperous 2021. - Brandon Kelly
Photo from  Thomas Sausen<

Self-employed web developer from Germany who started with WordPress websites in 2005, then moved to ExpressionEngine and lost his heart to Craft CMS in 2013. As the founder of Craftentries, he has been covering the Craft ecosystem since 2015.

Thomas Sausen Web Developer